Cloud Computing: The Next Generation of Computing and Sustainable IT
I have been asked to moderate a cloud computing discussion at Green Gov 2012. The title of the session is “Cloud Computing: The Next Generation of Computing and Sustainable IT”. It is a great honor to be selected to participate as moderator. I believe this is my second go around. As National Director of Cloud Services with Core BTS, Inc. it is my job to articulate the value of cloud computing. I have been pondering the title a bit and for me to actually discuss the next generation of Cloud, we have to identify the current situation. The cloud has gone way beyond Google Mail and SalesForce (CRM), into other areas like Cloud Security, Cloud Storage, and Cloud Back Up. Furthermore, we actually must define our idea of cloud computing and sustainable IT. Not everyone is on the same page.
What is Cloud Computing?
NIST defines cloud computing as a model for enabling ubiquitous, convenient, on-demand network access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications, and services) that can be rapidly provisioned and released with minimal management effort or service provider interaction. My own definition is slightly to the point, I consider cloud computing as Information Technology as a Utility Service. To be clear, I find Cloud Computing no different than Managed Services. It doesn’t matter if you utilize software as a service, platform as a service, or infrastructure as a service, the idea is to treat IT as a utility service to save overall costs.
What is Sustainable IT?
I define Sustainable IT as energy efficient computing from the desktop to the data center, from hardware to software, from the network to the virtual cloud. Today I will focus mainly on Cloud Computing. For all intents and purposes, Cloud Computing is Sustainable IT. How can I say that? It’s simple math. Cloud computing, done right, can save an organization 50% to 80% in TCO. The timing could not be better. With a struggling economy, corporations are looking for ways to cut costs. When you get past the internal politics, the cloud hype cycle, and take a deep dive into the total cost of running an IT shop, you will be enlightened.
A very unique thing has occurred in the past 4 years with Sustainability and IT. CEO’s and CFO’s have been getting involved with IT budgets. The server sprawl and data center energy costs have become a major factor in the cost of doing business. A big mistake C-Level execs make is the fuzzy math used to calculate TCO for the enterprise. There is a strong tendency to calculate hardware and software costs only. To get the accurate TCO, you must take into consideration the following items:
• Power & Cooling
When all is said and done, you may pay only a third of the cost of running your own IT shop. A classic example is Google saving the General Services Administration (GSA) $15M over a five year period. GSA had 17,000 employees using Lotus Notes. Imagine the upgrade path if they did not consider going with Gmail. That would be a logistical nightmare. They would have to have several skill sets that are, most likely, obsolete. Never the less, they managed to cut their budget in half for email across the entire agency. Because the new technology Google offers, they were able to integrate video chat, and document-sharing capabilities, as well as, mobile devices. The USDA reduced it’s per user cost for email from $150 to $100. The Department of Homeland Security (DHS) cut it’s per user cost for email from $300 to $100.
Just with email we start to see significant savings in the cloud. So what next?
Next Generation Cloud Computing
We are currently seeing industry specific applications going to the cloud. Cloud commoditization is creeping up and down the stack, into different industries, causing a great deal of collaboration. Forrester Research predicts all cloud markets will continue to grow, and the total cloud market will reach about $61B by the end of 2012. With this continual increase in cloud usage, we will run unto cloud sprawl. This has gotten me excited with my position here at Core BTS. We specialize in two key areas that every organization on the planet will need to meet compliance. One being security the other being disaster recovery. Cyber-attacks are a fact of life in the world of today. Natural disasters, terrorist attacks, and system failures are common place.
What are the biggest predictions for information security? We will need more. Just think about all the areas which prompt a call to action: cloud sprawl, mobile devices, social media, malware, wireless. Information Security is no longer a niche market, it is a must have. It has to go main stream because the market demands it. Larger organizations will purchase boutique firms to shore up their share of the market. We partner with Trustwave. Trustwave allows us to offer a four compelling solutions:
2. Managed Security Services
4. Unified Security
Just to keep up with compliance is a monumental task. Our partnership allows us to help our clients with a strong strategy to address your regulatory requirements, such as PCI, HIPAA, SOX, GLBA, FISMA, ISO, and DLP. The demand for Information Security Governance has prompted a document called 20 Critical Security Controls for Effective Cyber Defense: Consensus Audit Guideline. This guideline alone should be all the more reason to put your security in the cloud. The cost to manage information security and the following 20 Critical Security Controls is staggering. You would need specialized hardware, software, people, and infrastructure.
20 Critical Security Controls – Version 3.1
• Critical Control 1: Inventory of Authorized and Unauthorized Devices
• Critical Control 2: Inventory of Authorized and Unauthorized Software
• Critical Control 3: Secure Configurations for Hardware and Software on Laptops, Workstations, and Servers
• Critical Control 4: Continuous Vulnerability Assessment and Remediation
• Critical Control 5: Malware Defenses
• Critical Control 6: Application Software Security
• Critical Control 7: Wireless Device Control
• Critical Control 8: Data Recovery Capability
• Critical Control 9: Security Skills Assessment and Appropriate Training to Fill Gaps
• Critical Control 10: Secure Configurations for Network Devices such as Firewalls, Routers, and Switches
• Critical Control 11: Limitation and Control of Network Ports, Protocols, and Services
• Critical Control 12: Controlled Use of Administrative Privileges
• Critical Control 13: Boundary Defense
• Critical Control 14: Maintenance, Monitoring, and Analysis of Security Audit Logs
• Critical Control 15: Controlled Access Based on the Need to Know
• Critical Control 16: Account Monitoring and Control
• Critical Control 17: Data Loss Prevention
• Critical Control 18: Incident Response Capability
• Critical Control 19: Secure Network Engineering
• Critical Control 20: Penetration Tests and Red Team Exercises
According to National Defense Magazine, we may be on the verge of a cyber-war in 2012. There have been numerous, almost daily, reports about China and other adversaries penetrating U.S. networks. Indeed, cyber security has been gaining lots of media attention. Targeted, zero day attacks will be the norm. Cybercriminals will adapt to the new cloud based protections looking for new ways to exploit networks. It’s a never ending battle. Smartphones will be a target, simply because it’s connected. Rogue Android and iPhone apps are just the beginning. Cyber Security is here to stay.
Cloud Back Up & Disaster Recovery
If you have sat around a computer in a corporate atmosphere as long as I have, chances are you have suffered panic or frustration with systems going down. Wondering whether you lost customer information, or whether that draft document you were working on was saved. It doesn’t have to be an event brought on by Mother Nature, it can be something simple like a server crashing. Disaster Recovery is changing to adapt to the overall changes in IT. IT as a commodity is fast becoming the de facto standard. So merely backing up data is not enough, we need to secure it and make it readily available. We also have to do that in the most secure effective way. In the past, DR was a very costly measure to keep systems up and running. We had to duplicate existing hardware, which is costly. We had to test that the DR plan, which was time consuming.
Our partnership with EVault helps us help our clients back up data to the DR site without violating standards for privacy and security. The HIPAA regulations regarding the security of digitally stored information are complex and difficult to follow. Outsourcing this function to the cloud helps you meet compliance, while saving on cost.
In summary, the next generation of cloud computing will be the increase in clouds for vertical markets, increase in cloud services up and down the stack, and the market demand for Cloud Security and Cloud Disaster Recovery.