Monthly Archives: June 2013
The 3 Main Obstacles Facing CIO’s Delivering BYOD!
In general, the CIO’s dilemmas are numerous. They are asked to cut costs, while building new capabilities, be more efficient, while being more responsive, standardize, while allowing customization, be very secure, but allow for open systems, make IT predictable, while making business agile, execute flawlessly, while thinking strategically. And last, reach enterprise goals, while reaching business unit goals. That’s why they get paid the big bucks. But now a vast number of C-Level Execs want to use their iPad and iPhone for work (runs on iOS), while the CIO needs to be able to secure and manage corporate data. Additionally, they want to use that Apple Mac Desktop and Laptop (runs on OSx). Don’t forget the Android and Samsung users. They want to play, too.
CIO’s are asked to juggle all of these issues and do it one handed. The way I see it, they have 3 main obstacles to delivering BYOD, which are in addition to security and compliance, and they are platform specific. They must address the following: (1) Windows Platform (2) Apple Mac Platform (3) and Mobile Device Platforms.
For the most part, organizations have a pretty good handle on the windows platform. They have three main flavors to choose from when it comes to desktop virtualization. They are VMware, Citrix, and Microsoft. There are others coming on the scene, but nobody will be fired for using the Big 3. I personally, do not have a problem with the Big 3, just on how they deliver the desktop virtualization. Traditionally, they are built on the Server/SAN architecture. Problem is, Server/SAN architecture works great for Servers, but it is horrible for Desktop Virtualization. Or should I say unique user profiles.
Let me explain in greater detail. Organizations try desktop virtualization with the Server SAN/ Architecture in the lab with 10 to 50 users, which performs moderate to robust. Once they put it into production, all manner of trouble breaks loose. All of a sudden there is a denial of service attack on the SAN. Ever wonder why engineers are overly concerned with IOPs when it comes to storage and virtualization? These overpriced servers are just indexing the compute over to the SAN, and the SAN cannot handle the load.
V3 Systems has solved this dilemma with their V3 Desktop Cloud Computing Solution. Not only have they addressed the Server/SAN Architecture problem in relation to desktop virtualization, they have engineered a virtual desktop that performs 8 times faster than your local desktop. When was the last time your users preferred to use their virtual desktop over the local desktop? NEVER! Just ask a V3 Systems User which they prefer: local desktop or virtual machine.
As far as performance and reliability, V3 Systems has high availability and failover capabilities with V3 Desktop Cloud Orchestrator (DCO) Software. If you have built the best desktop virtualization hardware on the market, it deserves to have equally solid software management layer. I believe DCO to be equivalent to VMware’s vMotion technology, with one exception: that they move all VMs to another appliance for failover. Note: V3 Systems works with VMware, Citrix, and Microsoft.
Another challenge with delivering desktop virtualization in a Server/SAN Architecture is the cost associated with getting it to perform. If you have ever delivered VDI in a Server/SAN Architecture you quickly realize it is like throwing your money into a black hole. You’ve just purchased all this software, and now you find yourself throwing hardware at the performance problem. You throw more Servers, SANs, NAND Flash, just to get it to perform almost as good as the local PC. V3 Systems is plug-and-play into your existing architecture off-loading the compute to the ultra-fast V3 appliance. No need to get rid of your existing architecture or add copious amounts of hardware. Be ready to rock in no time at all. The ROI with V3 Systems is in 2-3 day delivery vs. 2-3 week delivery for traditional VDI deployments, and the up to 50% reduction of cost in hardware and software, while increasing performance.
Apple Mac Platform
Last year I was on a conference call with a major bank, which will not be named, that recently merged with another bank. They had a significant Apple Mac presence, but they could not figure out a legal scenario to deliver corporate Macs, while maintaining security and compliance. I wish I could have helped them at the time, but I had no solution for Apple’s EULA, but now I do. That’s right, we can now deliver Apple Desktop Virtualization, legally.
Let’s be completely honest, BYOD does not mean bring your own device, it really means bring your own Mac. BYOD is a growing trend which can’t be stopped. It provides a cost savings, increased productivity, and improved user experience. If you have been paying attention, Apple’s stock is a good bet. BYOD represents a significant problem for the CIO. IT staff are accustomed to having control over the Windows desktop, but with the Mac user local Admin rights are on the Mac. This means the user can change security settings, and put the company at risk of data loss and regulatory compliance. I did not know this because I have not personally converted to Mac, yet.
Additionally, Mac users use Mac software, and occasionally need access to Windows software. Now imagine your IT department worried about data loss on Macs when they may or may not be accustomed to Apple Mac Software. I ran into a company called Orchard Parc. Honestly, I can’t remember if I find them or they found me, but I loved what they had to say. Orchard Parc’s OPUS for Macs resolves these issues, while maintaining compliance with Apple’s EULA. Imagine a dual persona Mac which IT maintains control, security, and compliance.
OPUS is designed specifically to bridge the gap between consumer Apple devices, and enterprise IT infrastructure, and restore control of the desktop and data. Now the IT department does not have to worry about application delivery, data security and user profile management for both personal and corporate Macs. The OPUS Server Virtual Appliance provides all the benefits of virtual desktop technologies, including: central management, data security, and lower costs.
The OPUS Server can be launched from VMware and Citrix XEN server technologies, and the Intel Hybrid Cloud to provide high performance, business continuity, automated backup and failover, and affordable disaster recovery. I must admit, I’m just like typical IT Managers; I have worked primarily in the Windows environment. That being said, Apple Macs in the enterprise are no longer a challenge.
One observation I have noticed regarding healthcare and legal is that they are no stranger to Apple Macs and Devices. I’m curious to how they are implementing IT security and compliance without the help of IT. Furthermore, how are they staying in compliance with Apple’s EULA if they are not using OPUS? There are major crackdowns on medical facilities for HIPAA violations. In other words, a doctor or lawyer that gets their Apple Mac or iPad stolen is liable for a HUGE violation for losing client and/or patient data. With central management and control, IT can render the lost or stolen device useless. How’s that for ROI?
Mobile Device Platforms
Just like Windows and Apple Mac platforms, mobile devices pose a grave security threat. But where would we be without our mobile devices. It was just yesterday (1990) when I saw my first Brick Phone up close and personal. It was 1988 when I was ordered by my LT Commander to go up to the 2nd floor and send a fax. I think it took me 20 minutes to send that fax. Here we are now in 2013 with smart phones and tablets. Hackers are brushing up their skills to exploit the latest mobile technologies, so we must brush up our skills on mobile device management and security. In a perfect world, the IT department could just outlaw mobile devices altogether, but that would stifle productivity and breed more competition.
I consider AirWatch, MobileIron, Citrix and Good Technology the forerunners in Mobile Device Management and Security. But don’t take my word for it; you can download the Gartner Magic Quadrant from MobileIron to see for yourself.
I am currently, considering a partnership with AirWatch because they are the clear market leader according to the report, but my colleagues tell me that all of them are very similar. The only difference seems to be market share. Of course, if you are a Citrix shop, you probably will go with XenMobile. If you need more security, try Precise Biometrics for Government usage. I think they take authentication a step further. I’m not going to expound upon Mobile Device Development because it is very new for me. Until now, it has been theory ever since I downloaded my Citrix Receiver to my mobile phone back in 2010 while watching the demonstration at Citrix Synergy. I haven’t needed to address mobile device management issue until now! I assume that goes for everyone else, too!
One thing is clear, corporations are demanding BYOD. The key is to be smart about it. Realize that mobile users do not comprise the entire enterprise. It may be only necessary for the field sales, C-level Execs, or Field Engineers. No need to purchase user licenses for the entire staff when only a percentage will use these new technologies. My suggestion is to start to address these issues one at a time. The goal is to be able to compute anywhere at any time, while maintaining security and compliance.